Refunds
Memodyne Refund and Cancel Order: 5 Steps, 3-5 Business Days
To get a Memodyne refund, call +1 (302) 200-3480 within 60 days with your order ID, then mail the bottles, tracked, to 570 Lexington Avenue, Floor 16, New York. Once credited, the refund is issued in 3-5 business days. Your card shows it 5-10 days later. To cancel, call fast.
Written by the Memodyne editorial team · Medically reviewed by Dr. Joette James, PhD, medical reviewerReviewed · Updated · 6 min read
The steps
What are the five steps to a Memodyne refund?
Start with a phone call. Everything else follows from it.
Find your order ID
Open the confirmation email. Copy the order ID and note the purchase date.
Call the order desk
Phone +1 (302) 200-3480 within 60 days of purchase. Say you want a refund. Write down any return reference you are given.
Pack the bottles
Use a sturdy box. Add a slip with your full name, your email and the order ID.
Mail it with tracking
Send it to 570 Lexington Avenue, Floor 16, New York, NY 10022. You pay the postage.
Watch your card
After the return is credited, the refund is issued in 3-5 business days. Your card shows it 5-10 days after that.
Key facts
What are the key facts on the Memodyne refund and cancel order rules?
- Window: 60 days from the purchase date. At least 30 days of use is requested.
- First contact: the order desk by phone, +1 (302) 200-3480, or [email protected].
- Return address: 570 Lexington Avenue, Floor 16, New York, NY 10022, USA.
- Buyer pays return shipping. A tracked service is requested.
- Refund timing: 3-5 business days after credit, then 5-10 days at your card issuer.
- The website email, [email protected], cannot see orders and cannot start a refund.
Before it ships
Can you cancel a Memodyne order before it ships?
Maybe, if you move quickly. We cannot cancel anything, because we never hold your payment. Only the order desk can see the order.
Call +1 (302) 200-3480 as soon as you change your mind. Ask whether the order has left the warehouse. If it has not, ask the desk to stop it and to confirm the cancellation by email.
If the parcel has already shipped, a cancellation becomes a return. Let the parcel arrive, then follow the refund steps. Ask the desk before you refuse delivery, because a refused parcel can be slow to be logged.
Refund terms apply to orders placed through the sales page, so keep that order email close.
We earn money when you buy through our order links.
The wait
How long does a Memodyne refund take to reach your card?
There are two waits after the parcel arrives, and the mail time comes first.
| Stage | What happens | How long |
|---|---|---|
| Parcel travels | Your tracked return goes to New York | Depends on the carrier |
| Return credited | The seller logs the bottles against your order ID | Not published |
| Refund issued | Money goes back to the original card | 3-5 business days |
| Card posts it | Your bank shows the credit | 5-10 more days |
Weekends and holidays stretch the business-day count. If both waits have passed since tracking showed delivery, call the desk again with your tracking number.
Packing
What goes in a Memodyne return parcel?
Keep it simple and keep proof.
- The bottles from the order, packed so they cannot rattle loose.
- A slip with your full name, order email and order ID.
- Any return reference the desk gave you on the phone.
- Postage paid at the counter, with tracking.
Take a photo of the open box before you tape it. Keep that photo, the postage receipt and the tracking number until the money is back. Do not send cash.
Unknowns
Will a Memodyne refund be full or partial?
The headline promise is money back. No list of deductions is published. So ask on the call and write the answer down.
Two costs deserve a question. Return postage is yours in every case. The shipping fee on a 2-bottle order may or may not come back. We found nothing in writing either way.
If the amount on your card is smaller than you expected, ring the desk and ask for a breakdown of each line. Keep your first call notes nearby: date, agent's name and what was promised.
Other shops
Who refunds a Memodyne order from another website?
The website that took your money. The desk above only finds orders placed through the sales page that our buttons open.
Other web shops use the Memodyne name, and each has its own checkout and refund terms. Your card statement or confirmation email shows the company name. If a seller stays silent, your card issuer can explain how to dispute a charge.
Memodyne is a dietary supplement. It is not FDA approved, and no supplement is. If you stop because of a reaction, call your doctor, and keep taking any prescribed medicine unless the doctor says otherwise. A reaction can also be reported to FDA MedWatch.
FAQ
Frequently asked questions
How do I get a Memodyne refund?
Call +1 (302) 200-3480 within 60 days of purchase with your order ID. Mail the bottles, tracked, to 570 Lexington Avenue, Floor 16, New York, NY 10022 with your name, email and order ID. The refund follows after the return is credited.
How long until the refund shows on my card?
The seller issues it 3-5 business days after the return is credited. Your bank then needs 5-10 more days. Add the days the parcel spends in the mail.
Can I cancel my Memodyne order?
Possibly, if the parcel has not shipped. Call the order desk at +1 (302) 200-3480 at once and ask them to stop it and confirm by email. If it has shipped, follow the refund steps.
Does emailing the website start a refund?
No. The website email, [email protected], cannot see orders. Use the order desk phone or [email protected].
Who pays the return postage?
The buyer. Use a tracked service and keep the receipt until the credit appears on your card.
What if I bought from a different Memodyne website?
Contact that seller. The refund terms here belong to sales-page orders only. Your card statement shows who charged you.
Our view
Our view
The refund path is short: one call, one tracked parcel, then two waits. The risky parts are the ones nobody printed, such as full or partial credit.
Plan for 60 days from purchase, not from delivery. Call early, keep every receipt and write down who you spoke to. That habit costs nothing and protects you.
Knowing the exit steps first makes buying less risky. The sales page prints the 60-day terms and the order desk number.
We earn money when you buy through our order links.
Last updated
Who wrote this
Written and reviewed by
Plain-language pages built from the label, the sales page and linked public health sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a USA authorized retailer that sells Memodyne, not by the maker (the label says distributed by Gex Corporation LLP, Ogden, UT). We earn money when you buy through our order links.
